Privacy Policy
RDE Culture LLC
Last Updated: January 11, 2026
RDE Culture LLC (“RDE Culture,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, interact with our services, or make a purchase from us.
CONTENTS
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Email and SMS Communications
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Your Rights
1. Scope of this Privacy Policy
This Privacy Policy (“Policy”) applies to the personal information that RDE Culture, LLC. and its affiliates (collectively, “RDE”) collect and process when you interact with us as a customer, including when you interact with our websites, digital experiences, mobile apps, stores, online or offline events, promotions, or one of our other products or services, all of which are part of RDE’s “Platform” and direct to this Privacy Policy. This Policy also applies to the personal information that RDE processes when you subscribe to receive marketing communications from us, communicate with us or engage with us via our Platform, or participate in contests, sweepstakes, and surveys.
RDE Culture may provide you with additional privacy notices that will apply to certain personal information collected and processed by us. For example, we may provide additional notice to provide more specific information if you choose to take advantage of a particular partner promotion. This Policy does not apply to your personal information if you work for us as an employee or independent contractor, apply for a job at RDE Culture, or interact with third party partners or websites that are linked to or accessible from RDE's Platform.
2. Information We Collect
We collect information to provide and improve our services, fulfill orders, and communicate with customers.
Personal Information Collected Directly from You. We ask you for certain personal information to provide you with the products or services you request. The personal information we collect from you depends on how you interact with us or use our Platform. This personal information includes your:
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Identifiers. We collect certain personal information from you, such as your name, telephone number, email address, date of birth, password, and other identifiers, as well as any personal and demographic information that you share with us, such as gender, hometown, photos, and images you provide to us or post to your profile, or product preferences. When you make a purchase, we collect your payment or credit card information and shipping and billing address.
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Commercial Information. We collect information about your purchases, favorites, and items that you view or add to your cart.
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Communications. When you communicate with us, we collect your contact details and keep a record of the communications, as well as our responses. We also maintain records of information that you post on our social media channels, and information you provide to us related to any customer support requests.
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Sweepstakes, Contests and Promotions. If you participate in sweepstakes, contests, and promotions that we offer, we may collect your personal information and other registration information related to contests, sweepstakes, and promotions.
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Events Information. We also collect personal information related to your participation in our events. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.
Personal Information We Derive or Collect Automatically. We and our third-party service providers automatically collect personal information related to your use of our Platform and interactions with us and others, including when you enable certain features within our Platform. This information includes:
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Location information. We may collect or derive approximate or precise location information about you. How we collect this information depends on how you use and interact with our Platform and your device settings. For example, we may derive your general location through your IP address. We may collect your precise geolocation (GPS) information from your device or browser, including with your permission available via your device or browser. You may turn off precise location information sharing through your device settings.
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Device information. When you interact with our Platform, we collect technical information about your device including your IP address; unique identifiers; unique device identifier and device type; domain, browser type, version, and language; operating system and system settings; general location information and time zone; and similar device and usage information.
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Online Activity and Browsing Information. We use cookies, log files, pixel tags, software development kits (“SDKs”) and other tracking technologies to automatically collect information about your interaction with our websites and apps and communications you receive from us. This information includes links clicked, page views, purchases, searches, features used, items viewed, time spent within the Platform, information uploaded, items you add to your cart and your interactions with others within the Platform. For more information, see “About Cookies and Similar Technologies” below.
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Audio, visual and other electronic data. We may collect audio, visual, and other electronic data, such as through CCTV footage from our stores, offices or premises, and call recordings.
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Sensor and Movement Data. When you grant us access, we may collect information about you from your device’s sensors, including heart rate, and information about your movement and travel patterns from your device’s accelerometer.
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Photos, Contacts, and Calendar information. When you grant us access, we may collect your photos, contacts and calendar information stored on your device.
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Inferences. To personalize your experience on the Platform, we may draw inferences using your personal information, to create a profile reflecting your interests, preferences, and characteristics. Personal Information from Third Parties. We may collect personal information about you from third party sources, including when you use our Platform with third party products and sources. This includes:
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Information from Third Party Products and Services. If you connect your RDE account or access our Platform through third party products or services (such as app stores or social media platforms), we may collect information about you from that third party product or service.
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Information from Partners. With your consent where required, we may obtain information about how you participate or engage with marketing campaigns and/or events that RDE sponsors jointly with third party partners.
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Third-party products and services may control the information they collect and share about you. For information about how these third parties may use and disclose your information, please consult their respective privacy policies.
3. How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Communicate order updates and confirmations
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Provide customer support
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Improve website performance and user experience
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Send promotional emails or SMS messages (only with consent)
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Detect and prevent fraud or security issues We may also use information for event planning and management, including registration, attendance, connecting you with other event attendees, and contacting you about relevant events and services.
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For Research, analytics, and improvement. We use information to better understand how consumers engage with the Platform and our products and offerings, including consumer behavior and preferences. We administer surveys and questionnaires, such as for market research or member satisfaction purposes. We also use information for other research and analytical purposes, such as to evaluate and improve our Platform and business operations, to develop services and features, and for internal quality control and training purposes. For example, we may use information about how consumers engage with rdeculture.com to search for and find products, to better understand the best ways to organize and present product offerings in our storefront.
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To Personalize Your Experience and Our Platform. We use personal information, including inferences drawn from your personal information, to tailor and personalize your experience on our Platform.
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To Operate, Improve and Maintain our Business, Products and Services. We use the personal information you provide to us to operate, improve, and maintain our business, products, and services. We may use personal information about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform. We also use information to consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and as related to the administration of our general business, accounting, auditing, compliance, recordkeeping, legal and other internal functions.
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To Protect Our or Others’ Rights, Property or Safety. We use information to protect the Platform and our business operations; to protect our rights or those of our stakeholders; to prevent, detect and investigate actual or suspected fraud, abuse, illegal use, unauthorized or illegal activities and access and other misuse; and where we believe necessary to investigate, prevent or take action regarding situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use.
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To Comply with Legal Obligations. We may also use your personal information as part of legal proceedings, to respond to legal process, and to comply with court orders, governmental requests, or applicable law.
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For Account Linking. If you consent to link your RDE account with a membership account at a RDE partner, RDE will obtain personal information from the RDE partner, including your purchases and returns. We use this information to give you access to selected benefits, such as access to exclusive RDE products, rewards, and experiences, when you shop with our partners. RDE will also use the personal information to personalize your experience on the RDE Platform and to send your personalized marketing communications.
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Other purposes. We may also use your personal information in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
4. Sharing of Information
RDE Culture does not sell, rent, or trade your personal information.
We may share information with trusted third parties solely to operate our business, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping and fulfillment providers
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Website hosting and analytics platforms (including Wix services)
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Email and SMS marketing providers
All third-party partners are required to maintain confidentiality and use your information only as necessary to perform their services.
RDE Culture may disclose and share personal information we collect with the following types of entities and recipients:
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To our affiliates, subsidiaries, vendors, and service providers. We may disclose personal information to our affiliates and subsidiaries, as well as service providers, vendors and others for business purposes and to perform functions on our behalf (such as those who process credit cards and payments, perform shipping and deliveries; host, manage and service our data; provide technical support or logistics services; secure our Platform; distribute emails; perform research and analysis; manage brand and product promotions; and administer certain services and features on our Platform).
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To other Platform users. Your username and any information that you post to our Platform, including, without limitation, reviews, comments, and other text, will be available to, and searchable by, other users of the Platform. You can review and make changes to who can view your profile in your account settings.
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Third Party Partners Connected to Your Membership. If you are a RDE member, we may disclose your personal information to third parties that we work with to bring you special offers or who may contact you about products, services and offers you may be interested in. RDE enables you to connect our Platform or link your Membership with third party memberships, products, and services. If you choose to connect your RDE account or membership, we will share certain personal information with third party partners who may process your personal information in accordance with the privacy policies of those third parties. The information may include information generated through your use of the Platform (such as profile, fitness and activity, and purchase information).
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To Third-Party Advertising and Social Platforms and Networks. We may disclose or make available personal information to third-party platforms and providers to obtain personalized and tailored advertising services, to provide or make available certain features or portions of the Platform, or as necessary to respond to your requests. For example, we make information collected via cookies and similar technologies on our Platform available to third-party advertising companies to serve you with relevant ads and content and to manage, improve and measure our advertising campaigns (see “About Cookies and Similar Technologies” below for more information). We also use third party services to match information that we hold with personal information in their database to create custom audiences and tailor advertising to your interests on the Internet, including social media, as permitted by applicable law.
Providing tailored advertising services may be considered a “sale,” “sharing” for cross-context behavioral advertising, or “targeted advertising,” as defined by applicable law. We do not disclose, sell, or share personal information to third parties for money or compensation. You may opt-out of cross-context behavioral advertising or targeted advertising by using the relevant settings available in our Platform. Please see “Managing Your Privacy Rights and Choices” below for additional information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Enable essential site functionality
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Analyze traffic and usage patterns
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Enhance performance and personalization
You may disable cookies through your browser settings; however, some site features may not function properly.
6. Email and SMS Communications
By opting in, you consent to receive marketing communications from RDE Culture. You may unsubscribe at any time by following the instructions included in our messages. Transactional communications related to orders are not subject to opt-out.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no online system is completely secure, we follow industry best practices to reduce risk and protect your data.
8. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your data
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Opt out of marketing communications
Requests may be submitted using the contact information below.
9. Third-Party Links
Our website may contain links to third-party websites. RDE Culture is not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
RDE Culture does not knowingly collect personal information from individuals under the age of 13. If such information is discovered, it will be deleted promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at:
RDE Culture LLC
📧 support@rdeculture.com
📍 United States